ALD Automotive, part of the Ayvens Group
Self service toolkit for drivers
Customer Service Team - 03700 011 181
Transfer of Business from LeasePlan to ALD Automotive
Ayvens has become the trading name of LeasePlan UK (LeasePlan), with ALD Automotive joining soon. Together, we'll provide UK customers with seamless vehicle leasing solutions, fleet management, and mobility solutions. Click here for the press release.
My LeasePlan Portal Closure
From 18th August 2025, the My LeasePlan portal will no longer be accessible. You can contact your Customer Services team by email at customerrelations@aldautomotive.com, or call us on 03700 011 181 for any questions or requests you may have.
Discretionary Commission Arrangement (DCA) complaints
In January 2024 the Financial Conduct Authority (FCA) shared that they would review motor finance Discretionary Commission Arrangements (DCAs) and how these have been handled across the motor finance industry today and in the past. More information on this can be found here.