ALD Automotive, part of the Ayvens Group
We’re currently experiencing higher than usual volumes of enquiries.
Self service toolkit for drivers
My LeasePlan Portal Closure
From 18th August 2025, the My LeasePlan portal was closed
You can contact your Customer Services team by email at customerrelations@aldautomotive.com, or call us on 03700 011 181 for any questions you may have.
Fore requests, please use the toolkit buttons above.
Discretionary Commission Arrangement (DCA) complaints
In January 2024 the Financial Conduct Authority (FCA) shared that they would review motor finance Discretionary Commission Arrangements (DCAs) and how these have been handled across the motor finance industry today and in the past. More information on this can be found here.
Transfer of Business from LeasePlan to ALD Automotive
Ayvens has become the trading name of LeasePlan UK (LeasePlan), with ALD Automotive joining soon. Together, we'll provide UK customers with seamless vehicle leasing solutions, fleet management, and mobility solutions. Click here for the press release.