Does your vehicle need maintenance, a repair or an MOT?
The repair facilities in our maintenance and repairs partner network provide maintenance work, vehicle services, wear & tear repairs and MOTs. We have negotiated discounted rates with them for many vehicle makes.
Please only arrange maintenance, repair or MOT appointments with one of the partners in our network.
There are two ways to do this:
1. We recommend booking via LeasePlan Online
The advantages of booking exclusively via LeasePlan Online:
Quick booking – with an appointment lead time of just a few working days Convenient – thanks to the pick-up and delivery service Always mobile – with a replacement vehicle on request Clean and safe – including car wash, vacuumed footwell, and annual UVV inspection
Click here to go to the LeasePlan Online login area. Log in under “For LeasePlan customers” or register. Then click on “Werkstatttermin” (Workshop appointment, only available in German) and enter your desired date. Our driver service centre will take care of everything else.
Please note that you can only book online if maintenance and repair services have been agreed for your vehicle.
2. Arrange your workshop appointment yourself
If you are unable to use our online booking system via LeasePlan Online, you can find your nearest maintenance and repair partner using our location search. Please only use our partner network for maintenance, repairs, and MOT. We cooperate with manufacturer and independent workshops in this area.
You can choose between a radius search of all our partner workshops and a radius search exclusively for those partner workshops that offer the option of making an appointment (only available in German). You will be redirected to the website of our partner repareo GmbH.
Under “Area search” you will find our complete partner network for maintenance and repairs. Please note that for workshop appointments that you make yourself using the proximity search, neither the pick-up and delivery service, a replacement vehicle, nor the car wash and vacuumed footwell are available.
If you make your own appointment, please print out the Maintenance and Repair Order Form, fill it in, sign it and hand it to the repair partner. The form is needed to authorise the repair partner and ensure that they recognise our GTCs.
For Tesla: Use our Tesla partner search or the Tesla app to find a partner for maintenance, repairs and MOT inspections near you.
Important information: What happens after I make an appointment?
Please take your LeasePlan fuel card or your LeasePlan service card to the repair partner with you. It entitles you to have the necessary work done and the repair facility will then bill us directly. You can also use your LeasePlan fuel and service card to purchase engine oil refills at any time without cash. Ensure that you comply with the manufacturer service intervals and do not request repair partners to install any accessories or perform any superficial repairs.
Any questions?
Do you want to buy tyres or have your tyres changed or stored?
Here you can find the answers to frequently asked questions about maintenance, repairs and MOTs.
Call us: +49 211 91358221
Send an e-mail to: service.de@ayvens.com