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One company name, one brand, common IT systems - Ayvens integration has been completed

3 min to readFleet Management
July 2025 marks a special milestone in the life of Ayvens Hungary: ALD Automotive Magyarország Kft. has been merged into LeasePlan Hungária Zrt. by legal succession on 1 July 2025, completing the integration process of Ayvens. As of that date, our former companies continue to operate as one legal entity under the Ayvens brand name, with harmonised IT systems from 7 July 2025.
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If you were a client or a partner previously contracted with ALD, there is no need to modify our agreements, thanks to the merger by succession. However, we kindly ask you to ensure that the company data of LeasePlan Hungária Zrt. are recorded in your financial and administrative systems to ensure that the fulfilment of our contractual obligations and the settlement of invoices will continue to be smooth in the future.

Company name: LeasePlan Hungária Gépjárműpark Kezelő És Finanszírozó Zártkörű Részvénytársaság Registered office: 1113 Budapest Bocskai út 134-146. Dorottya Udvar B épület III.emel Company registration number: 01-10-042593 Tax number: 10948479-2-44

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Customer service

From 7 July 2025, our customer service will continue to operate with harmonised contact details:

Ayvens Driver Desk +36 1 236 3636 driverdesk.hu@ayvens.com Assistance: +36 1 483 3333

In order to ensure a smooth service, inquiries to the former, outdated e-mail address and phone number will be temporarily redirected.

SERVICE APPOINTMENTS

As a result of the harmonisation of our processes, you will be able to make an appointment for vehicle servicing and maintenance through two new online interfaces with a range of administrative options and user-friendly features, the My Ayvens web portal and mobile app, and the WebSzerviz web portal, from 7 July 2025.

This also means that ALD drivers will no longer be able to choose and request an appointment in the service garage they choose from the list published on our website, as they were used to doing before. Please indicate your requests related to service, maintenance and tire change via the platforms mentioned above in the future.

My Ayvens - manage your car with a few clicks

My Ayvens allows you to easily review and manage your company car and fleet in a few minutes. Within the application, a separate interface with different functions is available for our fleet manager customers and car drivers. As of 7 July 2025, all Ayvens drivers will be able to use the platform - check out the user-friendly features of My Ayvens in our videos below:

User guide for fleet managers:

MyAyvens_FM

User guide for drivers:

MyAyvens_driver

Ayvens WebSzerviz – make a service appointment easily

Ayvens WebSzerviz is designed to enable drivers to manage their service issues directly, so by entering their vehicle registration number and chassis number, car users can log directly into the application and manage their service issues online.

Watch our video below to learn about the key features of the application:

Webszerviz

CONTACT DETAILS

As a consequence of the harmonisation of our IT systems, administrative contact details for certain services will be also consolidated. In the future, please contact our colleagues on the following mail addresses in case of the matters listed below:

Administration, information on servicesugyfelszolgalat@ayvens.com
Information of outgoing invoicesvevoszamlazas@ayvens.com
Payment instalments, payables, remittancesdueinvoice@ayvens.hu 

Maintenance services, damage repair and insurance administration

Replacement and rental cars

Replacement of documents, permission documents of usage

Fines, highway vignettes and fuel cards

Car return process and appointments, driver sale

Invoice complaints, copies of invoices

Complaints handling

Other service requests, information
driverdesk.hu@ayvens.com

FURTHER INFORMATION

There is no need to change fleet's registration books, green cards or highway vignettes.

If you need assistance when travelling abroad, please always ask our Driver Desk about repairs and replacement cars.

Published at July 7, 2025
July 7, 2025
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