Do you have a complaint?

How the complaint process works:

• 1.
  1.
  Ayvens receives your complaint, assigns it to the relevant team and opens an investigation.
• 2.
  2.
  We will contact you within 3 business days of receiving your complaint.
• 3.
  3.
  If additional information is needed we will check in with you.
• 4.
  4.
  We aim to resolve your complaint within 10 business days.