Accidents, roadside assistance, claim management
Road accidents, breakdowns, stolen or lost keys: all are unfortunate inevitabilities of running a fleet. And when it happens, you need help to keep moving – and you need it fast.
Accidents and roadside assistance
We offer 24/7 emergency breakdown services including roadside assistance and towing nationwide. If you have opted for a Relief Car service, we will provide you with a replacement car to keep you running smoothly. If your car is immobilised due to accident or failure (more than 24 hours in case of long repair) in a perimeter up to 500 kms from Bangkok we provide a replacement car the next day, could be earlier depending on location and time of notification. If you are more than 500 kms from Bangkok the provision of replacement car could take longer.
Roadside assistance
Ayvens MHC Mobility Services Thailand Hotline 24/7
Tel 02-033-4444, 02-033-4455
email customerservices.TH@ayvens.com
Insurance claim management
Now, no more uncertainties and fluctuations due to unforeseen circumstances - we've got you covered.
Our tie-ups along with in-house expertise allow us to provide you with car leasing with better insurance plans, which are in tune with your needs, to protect your fleet, your drivers, and their passengers along with the leasing contract.
And best part - we'll manage the following tasks for you
Arrange the appropriate insurance cover for your car.
Ensure that immediate assistance is given to you in the event of an accident. Thanks to our 24/7 roadside assistance service.
Deal with the insurance company when you need approval of repair costs.
Follow up with workshops when you car needs servicing and repairs.
Manage the workshop payment to offer you a cashless experience.
Renew the insurance every year.
