- Contact Us
- CountryLanguage
Servicing
We’ll take care of your cars
With us, your vehicle will be perfectly taken care of in the broadest network of contract service providers, carefully selected for you through tenders and regularly inspected to ensure quality.
Our service partners guarantee a high standard of provided services, compliance with prescribed vehicle manufacturer requirements, as well as discounted servicing rates. You can find a list of our service locations HERE.
The exact scope of services and work included in the coverage is always specified in the leasing agreement. If you choose the Full-Service Leasing product, we will take care of regular service inspections, maintenance and repairs associated with normal wear and tear.
We guarantee the condition of our cars
All regular and unexpected servicing work is subject to our approval and performed exclusively in the service network of our contractual partners. This enables us to guarantee the perfect technical condition of the vehicles in operation and at the same time ensure that all warranty and post-warranty repairs are performed properly, including the installation of approved accessories.
We also recommend that you visit a service partner before the end of the operational lease to ensure that the vehicle you will be returning shows no signs of defects.
Contact us if you have any problems
If your vehicle becomes damaged during operation, needs to be repaired and is insured against such damage through Ayvens, report this through the Insurance Claim Report form. If the damage is so great that the vehicle is unroadworthy, contact the Ayvens Assistance service at +420 848 455 555 and also submit a report using our online forms:
I need maintenance/service/service inspection/pneuservice/fuel cards
Choose the service facility that best fits your terms and conditions.
I need to repair body damage or glass damage
Report an insurance claim using the Claim Report Form, or by phone at 955 525 000 (option 1), or by email at pojisteni@aldautomotive.com.
After reporting an insurance claim, we will contact you within 48 hours with a link to a service partner.
