Accidents_Repairs

Accidents & damage

The help you need, no matter where you are

When your car breaks down, you need instant support. All you have to do is to get in contact with Ayvens via the service hotline. Support is available 24/7 and the team will work to bring you back on the road as quickly as possible with minimum disruption. Ayvens has partnerships with roadside assistance companies all around the globe. They act on behalf of Ayvens and in accordance with clear SLAs that focus on quality of service and limited off-road time.

Call us if an accident has happened

Call us at +45 3355 8060

You can call us Monday to Friday from 10.00 AM - 02.00 PM.

Steps to take after a car accident in a leased vehicle:

  1. Send a claims form on mail

    Reach out to our accident management team as soon as possible. We're available at forsikring.dk@ayvens.com . Our experts will provide you with guidance on the next steps.

    You can also download a claims form and send it to us. Download the claim forms here.

  2. Call the claims department

    If your car has been damaged, there are two things you can in order to claim the damage. You can either call our claims department at +45 3355 8060 - and we will fill out the claims form, and take care of all the practical. You can also call us Monday to Friday from 10.00 AM - 02.00 PM.

  3. Accident abroad?

    Call roadside assistance via SOS Red Card.

    If there has been damages to the car abroad, you have to fill out an international claim form.

Break-in and theft

Was your car stolen? Has there been a break-in? Or has someone taken the license plates? In any of these events it is important to do the following:

Vehicle theft

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Vehicle break-in

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License plate theft

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The automotive centres are open:

Monday 9:00 AM–4:00 PM, Tuesday-Friday 9:00 AM–2:00 PM.

• Automotive centre Høje Tåstrup: Helgeshøj Alle 9, 2630 Tåstrup • Automotive centre Odense: Lerchesgade 35, 5000 Odense C • Automotive centre Aarhus: Lyseng Alle 1, 8270 Højbjerg • Automotive centre Aalborg: Lyngevej 2, 9000 Aalborg

Glass

Is there a stone chip in your front window? Or is the glass broken og damaged on your car?

Fear not, help is near!

Our partners, Carglass and Bilglas will help you, and get you back on the roads quickly. Book time and more on the links below.

Link to Carglass

Link to Dansk Bilglas

Call us 

Call us at +45 3355 8060

You can call us Monday to Friday from 10.00 AM - 02.00 PM