Contact information

Please contact us by email at customerrelations.dk@ayvens.com or by phone at +45 3355 8197 for enquiries regarding:

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  My Fleet reports
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  Extensions and early terminations
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  Contract management
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  Invoices
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  Change in kilometers
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  User change

As a Fleet Manager you have your own Customer Relations Consultant that can help you answer your questions.

Do you need an overview of your fleet and a quick way to check the status of your vehicles? You can access Ayvens’ online portals here, where you will find tools such as Car Selector, Ayvens Reports and My Ayvens.

As a Fleet Manager, you can, among other things:

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  Order fuel cards
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  View information on tyre storage
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  See a list of, and grant additional drivers access to, My Ayvens
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  View vehicles approaching end of contract (renewal list)
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  Access contract details, including taxation information

Are you ordering a new car, please contact us on the below e-mail addresses depending on the size of your company's fleet:

1-25 vehicles: salg.dk@ayvens.com Over 25 vehicles: caradvisor.dk@ayvens.com

We recommend using 1link to book servicing and repairs.

Please contact out technical department at: teknisk.dk@ayvens.com or call +45 3355 8080 for assistance regarding:

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  Service and maintenance
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  Repairs
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  Tyre agreements
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  Technical issues

Please contact forsikring.dk@ayvens.com or call +45 3355 8060 if you need guidance on, for example:

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  Insurance agreements
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  Claim handling
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  Glass insurance
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  Roadside assistance

Contact kundeservice.dk@ayvens.com or call +45 3355 8050 for inquiries regarding:

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  Fuel cards / charging pieces
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  Ordering of registration certificates
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  Tyre service
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  My Ayvens driver support
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  Questions regarding vehicle collection and return