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Partnership Manager – Lombard

Department
Account Management
Location
Bristol CEC United Kingdom
Date Posted
29-08-2025

    Partnership Models form a key component of the Ayvens group strategy and are pivotal to our growth plans.  The Partnership channel is responsible for the development of sustainable growth from both OEM & Retail-branded partnerships.  The Lombard White Label Partnership (trading as LVS) is a strategic focus for the channel with ambitions to develop further partnerships using LVS as a blueprint for success.

    Considering our ambitions this newly created role for a Partnerships Manager to support Lombard is an outstanding opportunity to take on an influential /high profile role ahead of what we anticipate to be a sustained period of growth. As such the successful applicant can expect a competitive remuneration package and benefits reflective of such a role

    Role Objectives

    • To manage and optimise the relationship between Ayvens and Lombard.

    • To lead the LVS Sales Team to achieve annual Lombard volume, revenue and profitability targets through the implementation and delivery of the LVS strategy.

    • To define and lead all relevant LVS change and continuous improvement activity to drive operational efficiencies, exceed contracted SLA expectations and to maximise the capture of volume, revenue and profitability opportunities.

    Areas of Responsibility

    • Working closely with the Head of Partnerships, own and develop the LVS value proposition to Lombard, Ayvens and our joint customers.

    • Define, implement and own a Sales Strategy to support the delivery of the LVS value proposition to meet volume, revenue and profitability targets.

    • Direct line management of General Sales Manager (field sales) and Team Leader (tele sales).

    • E2E ownership of the Lombard Partnership agreement; in-life, development and renegotiation. Ensuring all parties meet their contractual obligations and deliver on commercial objectives and targets.

    • Ensure ongoing review and actions are jointly implemented to deliver against the defined strategic direction, adapting as strategy / tactics evolve.

    • Act as lead day-to-day point of contact for Lombard’s Partnership Manager on all commercial, operational and process/continuous improvement matters.  

    • Identify key Lombard decisions makers and build strong relationships at senior executive level. Undertaking regular meetings with the DMU and key stakeholders to agree key objectives to maximise opportunities and future partnership developments/ growth opportunities.

    • Working with Heads of Department and other relevant internal stakeholders, co-ordinate the collation of reporting to demonstrate LVS’s achievement of SLAs and lead any improvement actions/ initiatives to close any gaps.

    • Provide day to day support to Lombard and internal managers for query resolution.

    • Communicate fully specified Lombard requirements to LVS internal support and sales teams as required.

    • Monitor and report on legislative and industry developments that effect LVS customers.

    Role Requirements

    Leadership

    • Develop and deliver against a clear strategic vision for LVS, suitably developed to maximise the potential within the partnership with Lombard.

    • Represent Ayvens UK, within Lombard and the LVS prospect/ customer base.

    • Collaborating and Influencing

    • Collaborate cross functionally to deliver high quality service levels, influencing stakeholders to meet Lombard, market and customer demands, and operating in a regulatory and SG compliant manner.

    • Maintain excellent relationships and co-operation with the central commerce team and specifically the Retail Partnership team.

    • Maintain excellent relationship with key Lombard decision makers and stakeholders, adopting ‘senior’ relationship status in support of the Head of Retail Partnerships and Head of Sales (LVS).

    Leading People

    • Encourage and develop high performing teams, fostering a positive environment for individuals and teams to grow and perform at their highest levels.  Individual partner teams to collaborate to ensure optimised service and best practice sharing.

    • People Management – Effective people management and leadership skills, setting appropriate goals, tracking, monitoring and developing people to their potential.  Create an environment of trust, confidence and empowerment where employees are valued for the contribution and take accountability for their duties.  Act as a role model through personal demonstration of best practice techniques and application of company policy, values and behaviours.

    • Implement appropriate performance management routines to ensure oversight and control over LVS portfolio performance.

    Leading Change

    • Be courageous in the activation of change to fully optimise the Lombard partnership.  Implement effective plans, including clear communication, vision and stakeholder engagement to energise the LVS team and the wider organisation in achieving business goals.

    Technical Capabilities

    • Relationship management – exceptional ability to build relationships and develop trust, act as key stakeholder within partner relationships.  Demonstrate strong stakeholder management and communication skills to ensure effective relationships across Ayvens UK.

    • Strong financial acumen, assuming responsibility for control and achievement within set budgets and goals. 

    • Reporting & Systems – meet key SLA and KPI’s for both local and international reporting requirements.  Develop appropriate methodologies to ensure monitoring and effective oversight of LVS performance.

    • Risk – alongside the Head of Retail Partnerships, ensure all the LVS team understands the necessary tasks and responsibilities, operating within a compliant approach in line with both internal and external regulatory parameters.  Ensure effective monitoring and control environments are implemented across key performance and product areas to ensure businesses is compliant with statutory and regulatory policies and procedures.

    Desired Previous Experience

    • Ideally, Account Director or Partner Manager experience within vehicle leasing sector, with a solid track record of delivering success through others and managing people.

    • Track record of defining and leading change and continuous improvement activity to drive operational efficiencies, exceed contracted SLA expectations and to maximise the capture of volume, revenue and profitability opportunities.

    • Evidence of strong financial and commercial awareness, combined with excellent relationship management and effective communication skills.

    • Evidence of strategic thinking and a strong track record of account development, business development and sustainable growth.