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Case studies
Our award winning TCO+ Insights tools are already proven with our fleet customers, delivering significant operational advantages and saving money. Here you can see what our customers have to say.
Case study:
Supporting proactive maintenance
What was the challenge?
Fleet A operates a single-supplier fleet of 600 vans, with employees frequently reporting long off-road times for those vehicles. The fleet manager wanted a more efficient maintenance process and improved visibility over unscheduled work, enabling the business to improve its service delivery.
How did TCO+ support those goals?
Our Consultancy Team analysed Fleet A’s telematics data to identify all maintenance work, discovering warranty faults were a significant cause of VOR. We modelled a new fleet mix using different manufacturers to reduce the frequency of those events, recommended the best-performing dealerships and used our Downtime Controllers to chase slow-moving jobs and get drivers back on the road.
What did this achieve?
Average downtime reduced by 1.6 days per event – equivalent to £1,280 – while telematics and a bespoke maintenance dashboard for the fleet manager have helped to set benchmarks and measure improvements.
Having full visibility of downtime reporting will enable us to make the right choices on vehicle types and manufacturer partners.
Case study:
Informing cost-effective procurement
What was the challenge?
Fleet B has a single-supplier fleet of 900 LCVs and operations across Europe. The organisation wanted support with vehicle selection, focusing on replacing 90 vans as a pilot before a wider roll-out.
How did TCO+ support those goals?
Our Consultants reviewed Fleet B’s operational requirements and used the Van Finder tool to identify a shortlist of suitable vehicles. We then modelled comparative operating costs for three manufacturers, including the impact of downtime based on the organisation’s planned mileage and lifespan.
What did this achieve?
With stronger in-life performance, TCO+ identified a fleet-wide saving of £180,000 by using one manufacturer – despite the higher rental costs. The results have been fed back to the European fleet team.
TCO+ is how decisions should be made. We were able to identify vehicles that suited our business from multiple aspects [and] make a more informed decision than simply choosing the best on rental.
