Purchasing Team Leader

This is a high-profile division and role at a time when procurement and supply chain management is a core strategic pillar within the Group and UK business. At a local purchasing team level we provide an effective vehicle ordering process through working collaboratively with dealerships, manufacturers, convertors.

This is an outstanding opportunity for a proven Team Leader to take a hands on approach in managing this busy, established Bristol based team.

Key Purpose

• Lead and manage team to deliver stable and consistent performance in the core purchasing functions.

• Provide all team members with feedback and coaching to ensure individual competence and to improve staff and team performance

• Ensure a consistent high level of quality service standards are provided to internal and external customers

• Promote a culture of efficiency within the team, being able to challenge current ways of working, propose and manage implementation of tangible business improvements

• Collaborate with other operational teams to proactively look for ways to reduce handoffs and costs and improve customer satisfaction

• Minimise business and regulatory risks through rigorous control checks

• Effective management, clear communication, and professional liaison with all 3rd party relationships

• Support strategic change initiatives through to completion within business area

Primary Responsibilities

• Responsible for the day-to-day resourcing and workflow of the team ensuring productivity and SLA

• Ensure all team members have documented SMART objectives, regularly review individual and team performance targets, outputs and behaviours providing timely feedback.

• Maintain training and succession plans to develop, engage, and retain competent team members

• Ensure that processes and procedures are reviewed regularly, documented and adhered to

• Ensure the department achieves all relevant compliance and regulatory activities

• Provide daily, weekly, and monthly reporting for team metrics

• Expertise and resolution of escalations. Mitigate volume, upskilling team members and escalate internally as appropriate.

Skills, Experience & Background

• Experience of managing performance, formally or informally, with a focus on both results and behaviours

• Proven people management experience including feedback, coaching and performance management

• Excellent time management, planning, organisational and delegation skills

• High levels of professionalism and stakeholder management.

• Broad knowledge of UK regulated and finance industry and commercial awareness

• An ability to problem solving, seek solutions and process improvement

• Proven experience in managing customer expectations and service delivery.

• Ability to influence others and manage difficult situations

What we can offer

• Salary range between £30,000 - £40,000 + Benefits

• Generous contributory pension scheme

• 25 days holiday, in addition to bank holidays

• Volunteering days to assist in charity work

• Annual Bonus Scheme

• Sustainability Initiatives

• Holiday buy / sell scheme

• EV charging points, bike storage, shower & changing facilities and car parking

• A comprehensive flexible benefits package that includes:

• Travel Insurance, Dental Insurance, Health Assessments, Cycle to Work & Health Cash Plan.