Accounts Receivable Executive

The Credit Control Support team are part of the wider Credit Control Department, who’s function provides customer facing, market leading customer care to Ayvens customers. Primary focus is on the collection of overdue balances, minimizing potential credit losses, supporting vulnerable customers and the resolution of queries that are preventing payment.

Currently seeking three additions to the Bristol team to support the work we will be onshoring from our Shared Service Centre. Full training will be provided to ensure the success of the project, which may require travel to our Slough office.

Initially offered for a period of 12 Months with a salary in the range of £24,000 - £26,000 DOE

Key Purpose

• Carry out daily cash allocation

• Ensure all customer invoicing is delivered in accordance with customer requirements, meeting all SLA’s.

• Administration of bespoke invoicing and reporting for some of the key customers.

• Post group journals for various internal accounts

• Resolve all external and internal queries within expected time scales.

Key Responsibilities

• Upload bank statements and daily cash allocation promptly and accurately including the appropriate investigation to identify cash items without remittance information

• Complete all assigned GOCM requests within agreed SLA’s.

• Submit monthly reporting for key customers and upload of invoices via applicable portals.

• Manage e-invoicing and SAP invoice query flags via daily reports

• Complete requests for invoice back up and copy invoices

• Carry out month end tasks, such as reconciliation of internal accounts via journal uploads

• Maintain invoice documentation and team procedures to ensure working instructions are clear and in line with current practice

• Focus on agreed standards, work with accuracy and precision and be diligent in following through to ensure that quality outcomes are delivered.

• Deal with/solving queries on invoices with both internal departments and external customers

• Deliver high level of customer service

• Complying with relevant policies and procedures that will stand up to scrutiny from Internal and external Audit

• Build relationships at all levels, communicate effectively, build trust and influence stakeholders

• Maintain Continuous Personal Development (CPD) to stay up to date with relevant internal and external change

Skills, Experience & Background

• Experience in a previous Accounts Receivable and/or Credit Control Role (desirable)

• Excellent communication skills: written, verbal, report writing and presenting

• Excellent time management, planning, self-organisation skills and attention for detail

• Highly numerate

• Proven experience of working under pressure within a process driven role focused on daily KPI’s

• Competent in Microsoft Office suite of applications e.g. Excel, Word

• Strong background of delivering excellent customer service