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Customer Due Diligence Analyst

Department
Risk Management
Location
Bristol CEC, United Kingdom
Date Posted
03-06-2026

We’re looking for a Customer Due Diligence Analyst to join our Risk Operations team, based at our Lyde Green, Bristol (BS16 7LB) office. You’ll be responsible for assessing applications, managing due diligence activity and supporting effective risk management.

This is a hands‑on role, offering responsibility for decision‑making, analysis and delivering high‑quality outcomes within a fast‑paced, regulated environment.

The key responsibilities for the role are

  • Perform KYC and Due Dilligence on new customer onboardings, periodic and event-based reviews for regulated and non-regulated customer types
  • Conduct PEP, sanctions, and adverse media screening using industry recognised tools
  • Request and analyse customer documentation, including structure data and financial statements to evaluate the risks associated and issue an on boarding risk rating.
  • Produce a robust audit trail on all parts of application decisions ensuring outcomes are compliant with on boarding policies and procedures.
  • Deliver operational effectiveness by achieving productivity and quality targets and key business objectives.
  • Communicate with internal and external customers to resolve KYC / CDD queries timely.
  • Coordinate with the Senior Risk Operations Analyst for workflow prioritisation and escalate issues in a timely manner to achieve agreed service level agreements

Skills and Experience

  • Strong experience in KYC/CDD, including complex client structure knowledge gained in a financial services organisation
  • Ability to interpret financial documents with proven ability to analyse and record ownership and control structures correctly.
  • Technical proficiency of data utilisation, dissemination and decisioning to risk assess accurately.
  • Strong analytical and investigative skills with high attention to detail in documenting findings.
  • Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries.
  • Ability to work efficiently in a high-volume, fast-paced environment while maintaining high quality standards.

What we offer

Rewards & Financial Benefits

Salary: £28,000–£32,000 per annum, depending on skills and experience , Competitive pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme

Health & Wellbeing

Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.

Time Off & Work–Life Balance

25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable).

Workplace & On‑Site Facilities

Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!