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Case study: TCO+

Our tool driving significant operational advantages

Our award winning TCO+ Insights tools are already proven with our fleet customers, delivering significant operational advantages and saving money. Here you can see what our customers have to say.

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What was the challenge?

Fleet A operates a single-supplier fleet of 600 vans, with employees frequently reporting long off-road times for those vehicles. The fleet manager wanted a more efficient maintenance process and improved visibility over unscheduled work, enabling the business to improve its service delivery.

How did TCO+ support those goals?

Our Consultancy Team analysed Fleet A’s telematics data to identify all maintenance work, discovering warranty faults were a significant cause of VOR. We modelled a new fleet mix using different manufacturers to reduce the frequency of those events, recommended the best-performing dealerships and used our Downtime Controllers to chase slow-moving jobs and get drivers back on the road.

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What did this achieve?

Average downtime reduced by 1.6 days per event – equivalent to £1,280 – while telematics and a bespoke maintenance dashboard for the fleet manager have helped to set benchmarks and measure improvements.

What our customers say

"Having full visibility of downtime reporting will enable us to make the right choices on vehicle types and manufacturer partners."Group Head of Procurement

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