Supplier Manager

Job Purpose

The Supplier Manager is part of the Services & Operations team and is responsible for managing the objectives to:

Build and manage excellent relationships with manufacturers and key partners to ensure Ayvens can deliver best in class solutions to our customers
Negotiate Commercial terms and Service Level Agreements with all of our Partners and Suppliers.
Enable and drive change in relation to internal processes
Liaise and steer collaboration with internal business partners of value streams to understand their needs
Act in line with Ayvens and SG business ethics and Procurement Policies and as a professional partner to our suppliers
Ensure the development of processes and tools that support Ayvens being perceived as a professional partner
This role will involve working both within Head Office and being on the road on a proportional basis

Responsibilities

Negotiate, prepare and execute comprehensive SLA’s with commercial terms with KPI deliverable with all of our suppliers
Responsible for keeping supplier contract and contact database updated
Establish, manage and continuously develop relationship with suppliers
Schedule and manage quarterly review meetings with Key suppliers and stakeholders with minutes and follow up action points
Compile statistics on purchasing and monitor bonuses, volumes and financial targets
Ensure continuous focus on efficiency and cost effectiveness identifying target areas
Responsible for ensuring we are adhering to KYS processes & policies
Work according to the group and local procurement guidelines
Research the market place for appropriate potential partners for a range of services for Ayvens
Work with the Network Relationship Manager in relation to any Supplier issues
Support execution of company’s strategy, goals and policies
Contact person towards Ayvens Global Procurement
Contribute to annual profit, forecasts in the annual plan (budget) and customer satisfaction target
To undertake any reasonable operational duties which may be required from time to time
Achieve individual and team goals and objectives

Knowledge, Skills & Experience

Business acumen and Operational knowledge

In-depth knowledge of and experience in negotiations and concluding of agreements
Excellent analytical and IT skills especially Excel and PowerPoint
Develop purchasing strategies and policies based on the needs of the business
Regular Meetings and telephone contact with suppliers to ensure good relationships
Supplier Evaluation and Analysis of purchasing statistics
Experienced with Dealer management systems (DMS) including manufacturer warranty and goodwill claim recovery processes and procedures
Project and change management.

Personal characteristics

Education & experience