Submit a motor finance information request or complaint

Completing our online form is the most effective way to submit your complaint.

This will enable us to locate your agreement, and advise if it is in scope of the FCA’s Motor Finance Consumer Redress Scheme. We need as much information as possible in the form below in order to locate your agreement as quickly as possible.

We will not be able to confirm any potential compensation at this stage.

We are experiencing high volumes of contact, so thank you in advance for your patience.