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Case study: How Virgin Media O2 launched a unified EV salary sacrifice scheme

Electric Vehicle (EV) salary sacrifice schemes are becoming an increasingly popular employee benefit, due to the financial and environmental advantages they offer both employees and employers. Following the 2021 joint venture forming Virgin Media 02, updating the EV salary sacrifice scheme became a priority. Reappointed through a competitive retender, Ayvens was tasked with creating a unified scheme that supported the integration of Virgin Media O2’s workforce and navigate the unique challenges of the combined organisation.

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Challenges

The first hurdle for Ayvens to clear was the payroll separation between the two entities. This demanded two separate schemes being created and delivered in such a way that they appeared as one single scheme to employees. Added complexity came from within the O2 population, with a number of people moving from perk cars to a cash option. This meant that whilst both financial and car safety standards would improve by bringing insurance, maintenance and breakdown cover in-house, introducing a salary sacrifice scheme would represent a significant change for people to adapt to.

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Solutions and implementation

This safety aspect was a major consideration for the decision-making process, as Dave Roberts, Rewards & Benefits Manager at Virgin Media O2 remarks: “It was really important to us when designing the scheme that we reduced as much risk as we could for our employees wherever possible. This would help to ensure the long-term financial health of the arrangement and prevent potential issues.”

To provide reassurance, very extensive termination cover was introduced. This cover allowed employees to hand their salary sacrifice car back with no charge if they go through what is considered to be a life-event, such as critical illness, divorce or leaving the business. Such protections are often not available in standard personal leases, offering invaluable peace of mind both employee and employer.

Beyond financial benefits, the scheme helps reduce the employer’s National Insurance liabilities and decreases reliance on the grey fleet. It also strengthens employee engagement by making employees feel valued and safer, thereby enhancing Virgin O2’s employer reputation.

Emily Tunnard, part of the Strategic Accounts Team at Ayvens, said: “To address the challenge, we worked to introduce entry-level electric vehicles as part of the scheme which offer exceptional value and made sure to fix motor insurance cost for the contract terms. Beyond that, we made sure to launch the proposition in such a way that all the potential advantages of the scheme, were clearly highlighted to the employees.” This series of benefits all culminate to what can be a considerable saving, with Emily noting: “Depending on vehicle choice and an employer’s tax rate, we’ve seen savings of as much as £5,000 a year compared with retail leasing.”

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To encourage employee uptake and understanding, a pre-recorded video explaining the salary sacrifice concept scheme and benefits was made available to employees. Within the first 90 days, the video received over 2,000 views within the first 90 days and now sits on their internal website as a constant source of reference. It also highlighted some of the lesser-known assurances provided by the scheme, such as no credit checks and no upfront deposits.

This video was followed by a roadshow that directly engaged with employees, which not only generated enthusiasm and drove interest, but also gave people a first-hand idea of some of the electric vehicles available through the scheme.

Beyond financial benefits, the scheme helps reduce the employer’s National Insurance liabilities and decreases reliance on the grey fleet. It also strengthens employee engagement by making employees feel valued and safer, thereby enhancing Virgin O2’s employer reputation.

Outcome

With the scheme now fully operational, Dave Roberts says:

“Our partnership with Ayvens has allowed us to offer a best-in-class scheme – making it a genuine benefit that delivers real value for our employees. This has been made possible by a robust implementation plan and highly successful driver engagement initiatives. The results speak for themselves in terms of order volumes.”

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