Fuel card

Circle K We offer B‑cards from Circle K. The fuel card can be used for refueling, car accessories, and car washes. **Forgot your PIN?** We cannot retrieve your existing PIN code. Please contact us in writing to order a new one. **Using the card abroad:** The card can be used at Circle K and Statoil stations across Scandinavia, and at Ingo stations in Sweden and Denmark. Charging is not available outside Norway. **Charging:** Charge at Circle K and at IONITY stations located at Circle K sites. Charging only works in Norway. To start a charging session, tap the card on the RFID reader on the charging pole.Esso The fuel card can be used for refueling, car accessories, and car washes. **Forgot your PIN?** If you have forgotten the PIN for an Esso card, it is not possible to reset the code – you must order a new card. ** Using the card abroad:** At this time, the Esso card cannot be used abroad. **Charging:** It is not possible to charge using an Esso card issued by us.ST1 The fuel card can be used for refueling, car accessories, and car washes. **Forgot your PIN?** We cannot retrieve your existing PIN code. Please contact us in writing to order a new PIN code. **Using the card abroad:** ST1 has a wide network across Europe, and the card can be used at all stations. **Charging:** At this time, it is not possible to charge at ST1 using a fuel card issued by us.Uno-X/YX The fuel card can be used for refueling, car accessories, and car washes. **Forgot your PIN?** We cannot retrieve your existing PIN code. Please contact us in writing to order a new PIN code. **Using the card abroad:** The truck card works at selected Preem stations in Sweden and at Uno‑X Truck stations in Denmark. **Charging:** Charge at Uno‑X and YX stations using the fuel card. To start a charging session, tap the card on the RFID reader on the charging pole.

General fuel card questions

Why does my card get declined? There can be several reasons why your card is declined: - Incorrect PIN code - Too little time between transactions - The item has been registered with the wrong product code at the fuel station - The daily spending limit has been reached. To adjust the limit, please contact your company’s fleet manager. If you’ve used your personal card to pay for fuel, you can submit the cost using our fuel reimbursement form. See the section “ **How does fuel reimbursement work?**” for more information. How do I block ALL cards immediately? If you need to block all fuel cards immediately, send the keyword **LP SPERRE KORT (license plate number)** to **09245**How does fuel reimburssement work? Personal expenses for company cars managed by Ayvens can be sent to: [kundeservice@ayvens.com](targetSelf:kundeservice@ayvens.com). The completed form and the related receipts must be submitted together in a single PDF. Forms without receipts will be declined. Download the expense form [here](targetSelf:/-/media/ayvens/public/no/2025/documents/refusjon-av-utlegg/refusjon-av-utlegg-norgespris_ayvens_v1-1.pdf?rev=-1). What do I need to do with the fuel card if the car gets a new driver? The fuel card belongs to the car, not the driver. Therefore, nothing needs to be done when changing drivers, other than informing them about how the fuel card works. If a code is missing, please [order a new code](targetSelf:/en-no/my-car/forgot-pin-code/). Can I use the fuel card for car washes? Yes, the fuel card can also be used for car wash. Use the card to pay for washing at the provider that issued the card.Can I use the fuel card for anything other than fuel and car wash? Yes, the card can also be used to purchase car accessories. Car accessories include washer fluid, wiper blades, oil products, and other car‑related items.What do I do with the fuel card when the car is returned? When the car has been returned, you do not need to send the card back to us. Please destroy the card and recycle it properly. **This is how to destroy the card safely:** Cut the card into several pieces, preferably lengthwise through the card number, so the number cannot be read if someone finds the pieces. Recycle the card as plastic. The chip on the card cannot be recycled as plastic. Cut it out and dispose of it as residual waste. For extra security, you can cut through the chip so it cannot be used or read.