Driver safety & satisfaction:
Cultivating safe and content drivers
At Ayvens, our commitment lies in placing the safety of your drivers and the integrity of your fleet at the forefront of our priorities. As the leading mobility provider, we're deeply committed to ensuring the security and well-being of both the individuals behind the wheel and the vehicles they drive. We offer detailed accident reports and promote safe driving practices, significantly reducing accidents and CO2 emissions while cutting fuel and damage costs. With our active prevention approach, we assist your drivers in enhancing their skills and adopting responsible driving habits.
Proactive maintenance for safe vehicles
Ayvens' advanced service levels rely on proactive vehicle maintenance. Your drivers receive timely reminders form Ayvens to schedule service appointments, ensuring their vehicles are in top condition to keep them safe on the road. This proactive approach offers multiple advantages:
- Safety: Vehicles are meticulously maintained, providing peace of mind while your drivers are on the road.
- Reduced downtime: Drivers can conveniently book appointments, fitting them into their schedules, reducing downtime.
- Ease for drivers: Drivers are notified in advance, simplifying the process of scheduling appointments.
An active prevention approach to safety
Instead of waiting for accidents to happen, Ayvens takes a proactive approach to improve driver safety with active prevention. This approach contains 5 steps and is done with Ayvens and you. These steps are:
- Ensure management buy in
This includes setting up a safety board, agreeing on KPIs and creating a reporting structure.
- Collect relevant data
Looking into current claims statistics to set a starting baseline.
- Perform a root cause analysis
Starting with benchmarking and analysing potential risk factors.
- Propose preventive actions
Ayvens will propose measures such as training, introduction of new technology, incentive or penalty programmes and more.
- Annual renewal and check in
After implementation there should be few accidents, safer drivers and lower insurance premiums. It’s also the moment to go back to step 2, check the claims statics and review if the impact of the changes.
My Ayvens: The driver's self-service hub
We understand that empowered drivers are safer drivers. That's why we provide a unique self-service hub, My Ayvens, designed to support your drivers in their journey towards safety and satisfaction. Through My Ayvens, drivers can easily book repairs, report incidents, schedule tyre changes, and update mileage—all with a few clicks. This streamlined platform minimises paperwork, saves time, and ensures top-notch service quality. By offering drivers these tools and resources, we reinforce our commitment to safety and driver satisfaction. Through My Ayvens, drivers can:
- Contact Ayvens.
- Manage and report incidents.
- Request services and access information.
- Arrange tyre changes.
- Access roadside assistance information.
- Update mileage.
- Access important documents.
- Learn about car return procedures.
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