How can we help you?
We’re here to help!
For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.
Need roadside assistance?
Since we receive several contacts from our customers throughout the day, at times with greater or lesser affluence, we share the best times to get in touch.
Customer helpline: 800 20 42 98 (cost-free call)
We remind you that our line is still available 24/7 for roadside assistance.
Accidents & repairs
Accidents can happen no matter how careful you are. If you have been in an accident, we’re here to support you.
Maintenance
Need to make an appointment for maintenance or have to arrange a repair? With Ayvens we take care of everything you need for your car.
End of contract
When your contract expires, you can return your lease car, renew your contract or buy it. Read all about returning, renewing or taking over a lease car.
Buy your lease car
Have you enjoyd driving your lease car and want to keep it at the end of contract? Buying your lease car can be a possibility.
Useful information to keep you on the road
Consult our Drivers Manual. Find all the answers to your questions. Visit our Useful Downloads page and find all the information you need, in a single space.
Need to arrange something for your lease car? You can do that here:
Repair services for any kind of problem
From a crack in the windscreen to a dent in the door, damage can be frustrating. And it can sometimes be dangerous. Our repair centres offer quick, professional assistance. So you can be on your way as quickly as possible. Look up our preferential network of partners on the Oficina Fácil platform and arrange your repair via the Support Line 800 20 42 98 (cost-free call).
Contact us by phone
