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Will I receive a registration certificate for the car?
You will receive a registration certificate up to 60 days after the license plate is assigned.
When do I need a green card?
A green card is an internationally recognised document that confirms your domestic car insurance policy is valid abroad.
You should have one at all times.
What do I do if I lose my vehicle registration?
You can request a new vehicle registration.
Contact our Support Line 800 20 42 98 in Portugal or +351 214 40 09 10 abroad. Or simply send an e-mail to servico.cliente@ayvens.com.
You will receive a provisional registration in two business days and the original document within two weeks.
Call 800 10 70 70
Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00. Cost-free call.
Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (call to the national fixed network)
Available 24/7 for any emergency.